"Please help us to keep your account safe"


Good afternoon,

I wanted to try to settle a Revolut account this afternoon.
I created an account, then without touching anything, the app asked me to confirm my identity, I scan my passport (I discovered later that it was to remove the limit of £1000 transfer per year). I scanned it and now I have constantly this message on my screen, I can only access to the support that does not answer since this morning.

I did not find the function to send direct message to @AndreasK as it seems it is you that solve this kind of issue.

Please can you help me ?

Kind Regards


Hello @t.rausch.

No worries I will get in touch with you now


Andreas K.