Hi.
I’m a new user and earlier today I just topped-up with £150 pounds which was fine. When i then tried to transfer it, i got a message saying “Your account is currently blocked for security reasons”. The only option is to chat with support. Before this problem i did manage to topup and send £100 without any issue. Can anyone help me to get my account unblocked?
Thanks
Hi, where are you based? UK?
Are you verified?
Yeah, UK. Also I am verified.
So, I’d suggest just to talk with them using this in-app chat.
If you’re in a hurry- Twitter is the fastest method of contact.
Do not forget to type live agent to pass RITA through. After it you should see approximated time to contact.
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ok, I’ll give it a go. Thanks.
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