Pin blocked and can't find in app support


#1

HI there
I am new to all this and I have blocked my pin as I thought I’d changed my pin to something I’d remember but I obviously hadn’t. Can you please unblock my card as I am going away in a couple of days. Looking for the in app support that everyone is going on about…but this is not clear as to where this is…very confused.


#2

Hello @row,

It seems you are entering the incorrect pin.
To retrieve your pin, go on the Revolut app --> “My Card” (Android) or “Card” (iPhone) --> “Show My Pin”

I have unblocked your PIN :tada:

Regards,

Andreas K