Phone was factory reset


#1

Hi, not sure if others have had this problem before?
I had to reset my phone so I lost the connection between the app and my card. Can someone help me link my card to my account again?
Cheers,
Tony


#2

Hey @tony3 :slight_smile:

The card is not linked to your phone. The card is linked to your account, and your account “identifier” is your phone number, the one you used to sign up with :wink:

As long as you log into the app with the same phone number you originally provided, you’ll see everything back to normal again :smile:

If you no longer have your original phone number or need any other help, check this: