Phone is dead how to access account?


#1

Hi,

My phone is dead… but should be up and running next week… how can i access my account before then?

I have seen support requesting a direct message, but there doesn’t seem to be that functionality for me here (signed up to the boards 3 days ago).

How do i proceed from here?

Thanls

Paul


#2

You could temporarily install an Android emulator on your desktop and run the application from within there.


#3

I cannot unfortunately… work computer… cannot install anything :frowning:


#4

Check if some Android emulator comes with a portable version not requiring an installation. Otherwise, different computer?


#5

Will check thanks for the help.

I’d also appreciate an official response… e.g. there has to be a plan B built into the system somewhere :slight_smile:


#6

Sure, @AndreasK

Though, AFAIK there is no alternative at the moment (e.g. web-based), it only works via the applications on iOS and Android.


#7

That’s my understanding also.