Phisical card issues delay in fast release payment


I’m Marco Mastroddi. I joined Revolut and ordered the phisical card because I was waiting to leave for Mexico. Where I currently am.
I payed for fast delivery in order to receive the card before leaving. When I was ordering the card, the date of delivery was January the 9th, exactly 2 days before my Flight, so I decided to pay for fast delivery.
Unfortunately I haven’t received my card before my departure.
Now, I like to received the refund of the difference between normal and fast delivery. I think you should not promise something that you cannot afford.
Despite this, I’m happy to use Revolut and holefully to have my phisical card…


Is there anyone able to answer me?


Nobody is answering anybody it’s a joke we are all just left waiting


It means they don’t mind having unhappy costumer.
I will not use their service until they answer.