Phisical card issues delay in fast release payment


#1

Hi,
I’m Marco Mastroddi. I joined Revolut and ordered the phisical card because I was waiting to leave for Mexico. Where I currently am.
I payed for fast delivery in order to receive the card before leaving. When I was ordering the card, the date of delivery was January the 9th, exactly 2 days before my Flight, so I decided to pay for fast delivery.
Unfortunately I haven’t received my card before my departure.
Now, I like to received the refund of the difference between normal and fast delivery. I think you should not promise something that you cannot afford.
Despite this, I’m happy to use Revolut and holefully to have my phisical card…


#2

Is there anyone able to answer me?
Thanks,
Marco


#3

Nobody is answering anybody it’s a joke we are all just left waiting


#4

It means they don’t mind having unhappy costumer.
I will not use their service until they answer.