Pending Verification problem

I applied for a new account 4 days ago and the app still says ’ pending verification’. I have tried to use the support function and requested a ‘live agent’ response but no one has responded. How do I find out when my ID verification is going to be completed?

I suggest contact via DM on Twitter.
I’ll tag @AndreasK for you too.

Hi @SarahLJones I’ve passed this on to our support team and an agent will contact you as quick as possible! Thanks for your patience.