Pending Verification and Limit reached


#1

Please support because still pending verification and limit is reached.
I tried with app support and nonone help.
Yesterday i asked for live agent who said that he “pass the chat to relevant team”… and now neither the robot reply to me !!!
Please suppot


#2

Hi.

We are sorry for the delay in getting back to you. We have responded and resolved your query. If you need anything else, please let us know.

Best,

Andreas K.


#3

Hi Andreas,

I’ve got absolutely the same problem. All required documents are uploaded and I’m stuck in reviewing state for 2 days already.

Thanks!
Best regards, Vasilii


#4

Hi Vasilli. I’ve escalated this issue to our compliance team as they will be better suited to assist you with this matter.


#5