Pending deposit


#1

How long does it take to get an account verified after sending documents. Also, if money has been deposited from crypto exchanges what sort of documents are expected to verify the source of the funds.


#2

@AndreasK can you please look into this for me. I have sent the relevant documents (what i can) but the deposit is still pending.


#3

Hi there.

Thank you for contacting us.

Yes. I’ve escalated this issue to our compliance team as they will be better suited to assist you with this matter. A member of our compliance team will get back to your shortly.