For some reason when I try to buy products online, my payments are not authorised, the whole information is correct.
Have you checked the card’s security settings? Are online transactions enabled?
Yes I’ve checked a couple times, yes online transactions are enabled.
Do you see the transaction as being declined in the app? If not, have you double checked the billing address?
I don’t see anything in the app, just on the website, yes I have checked my
Could you please drop me a DM with your phone number associated with your account so that I can take a look?
I cannot see any issue with your card. Does the merchant support prepaid cards?
Yes, they support prepaid cards. I don’t get it, all my details are correct
and it still says that my payment was not authorised.