Payment verification

Why does a payment of 160 euros not even needs a verification?! I didn’t want the purchase to be made but it went trough.

1 Like

Hello @Rico :wave: ,

Welcome to our Community. Sorry to hear that you didn’t get the verification notification before making the payment. :frowning_face:

Verification doesn’t always happen every time. In cases where the risk of fraud is low, we may go ahead and approve it without any hassle. To avoid such scenario, it’s a good idea to keep your app updated and when you’re making a payment, make sure to open the app as soon as the merchant’s website indicates that 3D secure has been requested. Hope this helps. :pray:

SG | Community Team