Payment rejected when phone is offline due to location USA


#1

When travelling abroad I don’t always have mobile data and the app seems to take the latests location where my phone has connected to wifi. This leads to my card payments being rejected due to phone and card being in different location. Interesting safeguard but doesn’t always work.


#2

Make sure now that when you go somewhere with an unstable connection to deactivate this security feature and always keep an eye on your card instead :wink:


#3

Well, according to RevTeam it should not be the case: Security Features, when to use them?

If so, my battery could died and I never know if I will have service in a shop, hence this security feature seems too risky to use if I want to avoid rejected payments


#4

Have you made sure that in Card > Security location based security is turned off?