Payment rejected in PayU platform


#1

I’m trying to do an online payment in a supermarket in colombia. The platform used it’s called PayU https://www.payulatam.com/co/
I cannot pay becuase I get this messaje: “Transacción rechazada” (transaction rejected) although this platform supports mastercard.
I’ve tried with another mastercard associated to a ING account and it worked, so it’s not a problem of the platform but a revolut problem