I have a customer who doesnt have a Revolut account owning me 550GBP, so I have decided to create a payment link for him where he could pay the money simply by his debit card. First I have realized that the payment link only can be for about 250GBP otherwise instead of having the “pay now” option and paying with the card he only sees “Join Revolut” which obviously wont happen.
So I decided to break up his debt to smaller chuncks of 200+200+150GBP. He was able to pay the first 200 then he started to see the “Join Revolut” instead of “Pay now”.
I have contacted the support, they told me there a 24h limit for payment links. I said alright who cares, I will get my money anyways.
But the thing is already 48h passed and my payment links still cant be payed by a card. Support seems to be unable to tell me why, and when my links will work again. The block is on my end, not on my customer’s side of course as if I open my payment link I see that I should join revolut.
I think the terms for the payment links should be clarified and at the same time I’m wondering if any of you have experienced the same and if so if it ever got resolved.