Payment error occurred in online shop


#1

Hi, I’m trying to pay with Revolut in an Onlineshop. I tried it with my virtual card and the standard revolut card. Both methods don’t work. The online shop is showing the following message: Payment error occurred

We were unable to complete your transaction. Please check your information to ensure it is correct, or try another card.

I checked in my settings. Everything’s seems fine.


#2

Have you double checked the billing address? Does the online shop demand a card that is equipped with 3D secure?