Payment declined this morning, no refund


#1

Hi,
Due to your technical issues this morning in France I had a declined payment in a store for 15,15 euros, but 15 min later the money came out from my account, how can I get a refund ??

Any idea ?
Thanks !


#2

Same thing for myself here in Vietnam. 2 transactions were declined at the time yet have since been deducted from account. Am due a refund. Any update for you?


#3

Don’t worry guys, the transaction is still in pending state, meaning that Revolut is awaiting either transaction confirmation or rejection of the ATM provider/merchant, and as soon as the transaction gets declined (max 10 days, but usually 2-3 days) the automatic refund will be credited to your account.