Would appreciate the communities feedback on this
My account was not activated due to pending documents that needed submitting as this was dragging on and the fact that I wanted to make instant top up and payments through my cards (just like the personal Service) I did not follow up on submission of the documents. Logging into my business account for the first time since January i see that my account has been charged and charged 5 times!!. So I ask the question why have i been charged as my last communication stated that Revolut needed more documents to activate? The answer I received amazed me.
The previous agent made a mistake. Your account was active.
Is this right?
Just to be clear I have not used the service or did I ever receive communication by email stating my account was active or even a notice that my balance was negative and i should pay the arrears.
Can someone from Revolut explain?