Automated pumps only reserve 1£ ,even if you fill it 99£.
Rest amount will be deducted/reserved later.
Since it’s easy to make fraud like this,some prepaid cards won’t work.
Otherwise somebody with 5£ could fill the tank up to 5x99£
Thanks for all of your input. Either way, I can’t see why :r: wouldn’t be looking into ways to make their customers transaction experience faster and more convenient. In this example a :r: card can’t compete with a traditional bank card .
I did get a response from :r: Support @Marcin for those that are interested
Matthew, I think I have found a reason for you. Fuel stations typically work offline. Our system cannot accept offline transactions. hence the denial.
Haha, well was it offline ?
Because for me that wasn’t the reason, as obviously the gas station was online. The Revolut app showed me the error message instantly as the transaction was declined : sorry, automated fuel dispensers are not supported.
Whaaat …??? The message isn’t even not yet supported. It just doesn’t allow me to buy petrol at a regular unmaned online gas station !!!
Exactly. This is ridiculous. The card is used predominently for travel for many users. Paying for gas (where most stations are now automated or online) is part of that basic travel function. This needs to be fixed.
I’ve done some research on that and it appears there are two possible obstacles. First is an agreement Revolut has with its payment processor that could ban those specific types of transactions. Quite possible it’s the payment processor who insists on it. Fraud prevention rules as I’ve been told. The other problem is that all automated petrol station owners are allowed to set their own rules of card acceptance. Usually it looks like this: they will allow all major credit and charge cards but only whitelisted debit and prepaid cards (some will also allow any card through an e-wallet like masterpass). I’m yet to find out what is the exact reason for not allowing all debit cards. Maybe it has something to do with the network machine chooses to process the payment.
Anyway - Revolut itself is not in a position to fix that in every aspect as their cards aren’t recognised as credit.
I remember when I first used my metro bank card in a pay at pump that was way before they started doing the £99 pre authorisation, and it got declined even though I had money in my account with a £500 overdraft, when I contacted metrobank they said they disabled thier cards from use in pay at pumps because its easy for people to tamper with the machines and that’s something they will leave in place to protect thier customers