Paid 12£ to receive the card yesterday, card is not here and almost 20h since I wrote to support


This is the worst customer and support service I’ve ever seen, and I worked many years on them.


Yep. The forum is full of complaints about customer care. It seems Twitter is the best approach. It seems if you publicly shame, then something gets done quicker! Sad, but appears to be true.

Shame as the concept is great.