My revolut transfer to my personal IBAN is overdue and I have no idea how to get help, therefore I’m opening this community thread
On 8th May 2017 18:44 GMT+2, I ordered the transfer of 14K RON to my IBAN, from my Revolut EUR account (3,081.12EUR was debited from Revolut at the time of the order).
Today (7 days since I ordered the transfer) I checked with my bank and there’s no track of such payment in their records
My bank asked me to provide a proof of payment so they could further investigate
Then I asked revolut support chat to provide the proof and I’ve still got no answer from them
Previously I have transferred even larger amounts to the same IBAN and it never took more than 5 work days for the money to arrive in my IBAN
Can I get an update please?