I’ve ordered my card on 17th of February and didn’t receive it.
Ordered it for a second time on 7th on March to a different location. I still didn’t received it.
Ordered it for the third time to my office 31st of March. It’s 9th of May and I’m still waiting for the card.
The support chat experience so far has been a true agony. Now I only get the “Rita” automatic messages and there’s no live agent after trying for 2 days.
I’m sure you’re doing your best to solve all support cases, but there needs to be a better way of dealing with this kind of issues. Hope this channel is more effective.