Please let me opt out of the incessant, irritating question in the online chat:
And when I say ‘no’ I get:
And when I say yes I get the same question coming back to me even if there has been no more messages with support.
It is so very annoying to have to keep ticking boxes for no reason. And also this question creates a notification that makes me think I have a real message. Please let me opt out of this useless functionality. It does nothing to create a better experience and just wastes my time. Or give me a really good argument for why it should stay and why I shouldn’t be able to opt out of it. Thanks.