This is exactly what I came here to say. Need a web app. Have lost my phone while abroad and have no intention of buying a new one (Revolut was literally the only thing I needed it for). I won’t be using Revolut again until they get some sort of web portal.
Also - can we not have proper support options? When I go to the help page it gives me two options -in app chap and a uk phone number (very expensive to call). Neither of these options are available if you don’t have access to your phone.
A web portal is currently available for Revolut for Business users.
I’ve made some speculation as to why the web interface has been prioritised for business, rather than being released first for the consumer-end.
Firstly, because it is an absolutely essential function of ‘Revolut for Business’ (whereas for the end-user/customer, the mobile app will suffice for now.).
Secondly, due to the operational requirements (Whilst the customers have been beta-testing, in a sense, the Revolut platform and the app, for Revolut for Business users, on the other hand, the feedback gained from Revolut for Business users will eventually filter down to the web-based product for the end users.).
It can’t be a huge step to adapt their business web portal for consumer. What serious bank operates with mobile only? Revolut realizes this is unfeasible for business, but it is also unfeasible if they want a wider consumer base.
How do you do this. I lost my phone and now have a Colombian number I have downloaded the app but a Colombian number doesn’t work so i used a UK number but I have no way of linking my number can you link your card number the app
I also do not understand why retail customers are not offered access to the Revolut API.
Presumably under the new Euro PSD2 legislation which insists that banks offer better access to their accounts via open API’s this benefit could and should be offered to Revolut customers as well. I can access my old fashioned banks via mobile apps, web interface AND very good API’s. Revolut is the laggard against these old boys. You need to catch up chaps.
I think - they are silent, because they have nothing to say and are not planning a web site. At least in the near or middle future. And the reason should be very trivial - the web page doesn’t generate any profit.
Hey You guys at the Revolut - correct me if I am wrong Else it will be taken for granted.