Hi , in app online chat not working the last 10 days. iam not able to contact agent. Even ritabot not respond.
Hi tape live agent on chat To contact a human.
Of course i meen i ask already for live agent… But nothing happens, is like dead chat
nothing happens, no answer , no auto respond from bot and no agent when ask for. I just try now
There must be a glitch then. Please, try reinstalling or, if that doesn’t work, you can ask for help through Twitter:
i message through tweeter last night and this morning and still no respond. Same on facebook
I install/ re-install, log out and login several times and still nothing
I’m out of ideas then
Hope they answer soon trough any of their media channels… @AndreasK?
hope so, always Ritabot respond instantaneous, also agent respond in minutes. After 07/03/18 chat stop working.
Hi there. We’ve responded and resolved your query. Thanks for your patience!
yes , issue has been resolved.