Online chat not working the last 10 days for me.


#1

Hi , in app online chat not working the last 10 days. iam not able to contact agent. Even ritabot not respond.


#2

Hi tape live agent on chat To contact a human.


#3

Of course i meen i ask already for live agent… But nothing happens, is like dead chat


#4

Hey @Giorgos :slight_smile:

Try typing Resolved


#5

nothing happens, no answer , no auto respond from bot and no agent when ask for. I just try now


#6

Hey @Giorgos :slight_smile:

There must be a glitch then. Please, try reinstalling or, if that doesn’t work, you can ask for help through Twitter:


#7

i message through tweeter last night and this morning and still no respond. Same on facebook

I install/ re-install, log out and login several times and still nothing


#8

Hey @Giorgos :slight_smile:

I’m out of ideas then :frowning:
Hope they answer soon trough any of their media channels… @AndreasK?


#9

hope so, always Ritabot respond instantaneous, also agent respond in minutes. After 07/03/18 chat stop working. :frowning:


#10

Hi there. We’ve responded and resolved your query. Thanks for your patience!


#11

yes , issue has been resolved.

Thank you


#12