OnePay support


Hi everyone, I am trying to make a payment through OnePay, and apparently something is not working properly. There is an error message stating that the transaction was not successful… Can anyone help? It is quite urgent and I need to make this payment asap.

Many thanks,


Hello @Noelia,

Could you please try again now, if you’re still having the same issue please contact our support team.


Andreas K.


Thanks Andreas, I have already contacted them yesterday and it is working well now.

Kind Regards,


Hi @Noelia

Glad to hear that.

Please don’t hesitate to contact us if you have any further questions.

Have a great day.