One week delay in verification of source of funds; Support not answering


I have submitted the verification for source of funds one week ago.
I need to use the app and I also have a pending transaction of 500 pounds that won’t go through without the verification.
Support is not answering at all.


Hi there. Thank you for your patience. I’ve escalated this issue to our compliance team as they will be better suited to assist you with this matter. Please note a member of our compliance team will contact you via in-app chat shortly.

closed #3