One of the worst customer service and app i ever seen


#1

Hello
Pls cancel my premium plan

Thanks


#2

When have you ordered the premium plan?


#3

14 days ago 21-03-2018


#4

Hey Rafalf

If you contact they can help you. However you might incur a little fee for the early cancellation.

The terms for cancelling early are stated here:


#5

Then you rather be quick, there is a 14 day period (as mentioned in the link earlier) in which you can cancel. Otherwise you can cancel only with the next billing period (if paid yearly) or with a cancellation fee of 14 pounds (if paid monthly).


#6

Hi there. We are sorry for the delay in getting back to you. We have responded and resolved your query. If you need anything else, please let us know.