I’m currently traveling in Mexico and using my revolut debit card. I’ve not experienced any problem while paying with the card, but after a week or so, numerous payments have been canceled. This seems to be only happening in Oaxaca and for some shops/restaurants/hotels only. For instance on the 1st of August, I went to a shop, then to two restaurants and then to a hotel. I also withdraw some cash. A week later, one of the restaurant and the hotel payment were canceled, but the rest is ok. Strangely, the next day I went to one of the same restaurants, the one which bill was not canceled. I paid again with the card and one week later, the payment was canceled!
As far I as I understand, the merchants did not “claim” in time the payment and that’s what triggering the cancellation. That’s very unfortunate, as I’m not in Oaxaca anymore and I don’t plan to get back there in the near future. So if the cancellation is confirmed, I will have no way to pay for the service I was actually given.
Is there something I can do? Did some of you experiment similar problems? Of course on my side, this is not a “problem” in the sense that I’m not losing money, quite the opposite. But this is really dishonest, to say the least…