Not recieved 940$ for over a week now

I transfered 940$ to my bank account on 2nd july still no clue will they ever be credited to me. I have been chasing up for last 1+ week and been told utter nonsense everytime.
The support if they ever reply doesn’t have a clue whats going on.
This is really shameful for a promising company.

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Even tried calling these guys. No response yet. They want to me to talk to in app support who don’t want to reply at all