Not receiving OTP

I have changed country from Hungary to UK. So I closed my Hungary account. Now when I am trying to open UK account, I am not receiving OTP in my UK number. I have tried everything but OTP doesn’t come. I am getting other sms for downloading app but not for OTP. There is no help anywhere

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Can someone help me please

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Hello @HarshVardhan :wave: ,

Welcome to our Community. Sorry to hear that you are not receiving the OTP. Have you tried following our troubleshooting steps?

  • Ensure your network signal is strong enough. You can refresh it by turning your phone into airplane mode and then back to regular mode.
  • Check if there are any SMS filtering settings or applications on your phone.
  • Ensure that your phone inbox isn’t full.
  • Alternatively, please swap the SIM to another phone to verify if the delivery issue is phone-related.

If still you face the same problem, kindly refer to this FAQ link for alternative method - Trouble with mobile verification code :pray:

SG | Community Team

I have tried all the option and nothing works.
How do I chat with Revolut team for resolution?
My sms and phone network is all good. As I get sms from revolut to download the app. Only the OTP is the problem

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@HarshVardhan, Is it feasible to try with another network provider? :pray:

SG | Community Team