I signed up for Revolut this week and made my first couple of payments with Android pay.
I wanted to make a bigger payment so decided to link my debit card.
I’m now locked out of my account and am supposed to enter a verification code from my previous transactions to get back in.
The issue is that none of my previous transactions have any kind of verification code at all.
I contacted support through the app and was told my conversation would be escalated. That was at 11am and I heard nothing since.
What can I do here? I seem to be completely blocked out with no way back in.
(Screenshot of my support chat. This is unacceptable in my opinion. I can’t actually view the upload myself so God knows if it’s worked!)