No support response , request incoming payment verification


#1

Hi there

Im very concerned as I have had raised a query last week regarding received payment that needed to be verified.

I have asked for more info on what is needed but have had no response. This is seriously effecting me as I need access to my funds.

Please advise asap

thanks


#2

Hi there. Thank you for your patience. I’ve escalated this issue to our compliance team as they will be better suited to assist you with this matter. Please note a member of our compliance team will contact you via in-app chat shortly!