No support response , request incoming payment verification


Hi there

Im very concerned as I have had raised a query last week regarding received payment that needed to be verified.

I have asked for more info on what is needed but have had no response. This is seriously effecting me as I need access to my funds.

Please advise asap



Hi there. Thank you for your patience. I’ve escalated this issue to our compliance team as they will be better suited to assist you with this matter. Please note a member of our compliance team will contact you via in-app chat shortly!