No Support response and many month bank verification


#1

Hello,

I have been trying to add my British Bank account to the system but it has been verifying it for the last few months (though it says it takes 10 minutes)

How do we fix this? Also support does not respond to me whatsoever.


#2

Hi there. Thank you for your patience. I’ve escalated this issue to the relevant team which is better suited to help you with your request. Please note a member of the team will contact you via in-app chat shortly.