No response on chat for 24 hours


#1

I had somebody assigned to me helping with a transfer issue. Was told would be transferred to ‘specialist team’ to help. 24 hours passed and no response on chat. This is useless and no idea how to proceed. Any advice?


#2

I’ve just messaged on their twitter feed, got a response almost straight away


#3

Hi there. An agent has responded and resolved your query. Thank you for your patience!


#4