No response for 4 days. Premium account my arse


No auto response or response to live agent. 4 days +. I’ll just transfer you to the correct department I was told… then never heard anything again. Terrible customer as. Worst possibly ever. WHY ARE THERE NO RESPONSES???


Hi there. Thank you for your patience. I’ve escalated this issue to our compliance team as they will be better suited to assist you with this matter. Please note a member of our compliance team will contact you via in-app chat shortly.