No response for 4 days. Premium account my arse


#1

No auto response or response to live agent. 4 days +. I’ll just transfer you to the correct department I was told… then never heard anything again. Terrible customer as. Worst possibly ever. WHY ARE THERE NO RESPONSES???


#2

Hi there. Thank you for your patience. I’ve escalated this issue to our compliance team as they will be better suited to assist you with this matter. Please note a member of our compliance team will contact you via in-app chat shortly.


#3