No reply from the support team on chat


#1

Hi,

Three days ago I have sent the documents for limit increase.
I spoke with someone from your support team and your colleague said she will escalate the issue to the relevant team.
The problem is that 3 days past since than and nobody contacted nor answered me.
I want to find out some more information but I cannot contact the support team.

Thank you!


#2

I suggest contact via Twitter- the most efficient way of contact.


#3

I’m in exactly the same position! I will reach out via Twitter, thank you redi.