no option to verify myself and top up pending


#1

I just signed up and the 6 digit code somehow got sucked from my SMS straight into the app and so i didn’t manually enter it.

I also have no option to verify myself under the verification and limits section so my top up is still pending.

I need this to work asap as i’m travelling soon


#2

You shouldn’t top up an account before the verification process is done!


#3

ohh! not to worry top up has been reverted now

i was reading and people have uploaded their ID, but i cant find the option to do this


#5

I just signed up and the 6 digit code somehow got sucked from my SMS straight into the app and so i didn’t manually enter it.

I am guessing you have an Android phone. The first time you opened the app you were asked permission for the app to access your sms messages. This is why i “sucked” it in.


#6