No live chat, just want top teir verification


#1

Hi, can someone get to me regarding extra verification. I need a much higher annual limit quite urgently. The live chat said they were redirecting me last night and since then nobody has responded to a single message of mine.

I love the service but I really need my limits bumped right up. I have 3 months bank statements good to go

Thanks


#2

Hi there.

Thank you for your patience.

I’ve escalated this issue to our compliance team as they will be better suited to assist you with this matter. Please note a member of our compliance team will contact you via in-app chat shortly.

Best,

Andreas K.


#3