no commas

Help
1

no commas on the keyboard only when i want to make a bank transfer. everywhere else is ok, for example exchanging or sending money to friends etc. FIX it as soon as possible!!!

2 Likes
2

Please be more specific:

  • phone model
  • operating system
  • which keyboard (standard or third- party)
  • which Revolut revision
3

android 8
standard samsung keyboard
revolut app 5.3.0
samsung galaxy A5 2017

4

Hi there. As a workaround could you download GBoard and see if it works?

5

Hi, I have the same issue on my account, when doing bank transfer I can not input comma.

Phone: Motorola Z2 Play
Android 8.0.0
Revolut 5.4.0
Keyboard - GBoard

Thank you for support

6

Please try to use dot instead of comma.

7

Already tried. Both dot and comma don’t work.

8

Same problem here.
It is not possible to enter fractions (e.g. 0.10€ - 10 Cent).
Neither pressing “.” nor “,” does anything.

Phone: Motorola Moto Z
Android: 8.0.0
Revolut 5.4.0
Keyboard: SwiftKey Beta

It does NOT work if the keyboard language ist set to German (Germany).
It DOES work if the keyboard language is set to English (UK) - “.” then works for fractions.

9

I have the same problem:(

10

5.4.0 is good now. everything working.

11

5.4 still showed the same error for me today.
However, updating to 5.5. helped: now a comma shows up whenever “.” or “,” is pressed.
:+1:

12

Hi, I have an LG G4, Android 6 and I can’t type a comma or period when trying to set an exchange target rate for the JPY (RON > JPY or EUR>JPY). It works for other currencies. I tried LG and Google’s keyboards. I tried copy pasting the value with both a comma and then a period, but it pastes them without the comma/period.
My friend who has a Nokia 7 Plus has the exact same problem by the way. It works on my Ipad Pro though.

13

Oh, silly me, I forgot: using android (Google Pixel 3a), latest version

14

I have the same problem: french or english keyboard, GBoard or Swiftkey, copy-pasting a dot or a comma… It always disappear. And it’s quiteannoying if you want to move or pay out a precise sum to an account!
Also, but possibly unrelated: when exchanging currencies, the app does not show the converted sum in the target currency.

1 Like
15

Samsung Galaxy S9
Revolut version 6.29.1
Gboard keyboard

I used Gboard in order to type decimal numbers.
Since approx last two weeks the comma disapairs.
And also the same problem with the rate converter

1 Like
16

same problem with a v-smart active, android version 8.1.0
it’s happening since January 2020, google keyboard or Swiftkey

17

same issue here. no comma and can’t pick the balance for exchange anymore - before was ok.
=> no more option to sell my BTC

revolut version : 6.31-beta-140 / was same issue on latest public version
Mate 10 Pro on android 9
using swiftkey or gboard

1 Like
18

Same problem here!
The comma/decimal separators appear to never work.

  • Buying/selling cryptos is impossible
  • Also, when topping-up from credit card, it’s easy to not notice the missing comma and typing 100x more than I intended.

I’d hate to sound harsh, but this is unacceptable and must be fixed ASAP.

2 Likes
19

Same issue by currency exchange… I can not setup a exchange rate without any comma. A shame.

1 Like
20

Same issue when trying to set a objectif rate for automatic exchange with:
Sony xperia z2 compact (android 10)
Revolut version 6.32.1
Gboard (but tried with others as well)

2 Likes