No chat (support) response in 8 days. Did the company went under?

I have sent them justifications to increase my limit and no response in 8 days.
I am starting to wonder if the company is still in business?

Hey @flo69 :slight_smile:

The company is still in business but it seems they’re having issues with the in-app chat system :frowning:
You can check alternative support methods here:

Hi there. We are sorry for the delay in getting back to you. We have responded and resolved your query. If you need anything else, please let us know.