no chat support - over 24 hours no response

Hi there

Im very concerned as I have had raised a query last week regarding received payment that needed to be verified.

I have asked for more info on what is needed but have had no response for over 24 hours. This is seriously effecting me as I need access to my funds.

Please advise asap

thanks

Hi there. Thank you for your patience. I’ve escalated this issue to our compliance team as they will be better suited to assist you with this matter. Please note a member of our compliance team will contact you via in-app chat shortly.