No apps reaction after PIN is entered


Sometimes (about once/two times per week) after PIN code entered apps do nothing and just clear PIN input screen, after 3rd try apps enter me inside.

Added: Nexus 5 with Android 6.0.1 - Revolut 2.8



You should precise your operating system and its version, the device you have the problem on and the Revolut’s app version to get more useful help from the Revolut Team. :slight_smile:



good point Julien :wink:

Nexus 5 with Android 6.0.1 - Revolut 2.8


Sometimes I can see the same bug. Xperia Z1C, Android 5.1.1, Revolut 2.8


Hi guys,

Have you updated your apps ver. 3.0? If so, are you still facing the same issue?


Yes, and yes. Xperia Z2 Cyanogenmod 12


Yes, issue still appears with v. 3


Same here, but happens almost every time; definitely more than 1-2 times/week I usually close (swipe) the app from android recent apps and re-open it and then works fine.

Motorola Moto E 2nd Gen, Android 6.0, Revolut App v. 3.0


Same thing here but almost every time !! Have to enter pin 3 or 4 times until the app lets me in, very annoying !!
Lenovo K920, Android 5.0.2, app version 3.



The same issue occurs for me also regularly.

Device: Nexus 6p
S/W: Android Nougat 7.0
App Version: Revolut 3.0

Use Case:

  1. Randomly open the Revolut app
  2. Type in your 4 digit pin


The app deletes my digits/pin and stays on the pin splash page. I have to enter the pin numerous times before access is granted.

Sometimes before I access my account, the app would flicker and I can see my balance before going back to the pin page again.



I get this as well, Android 7 on Nexus 6P.


We’re currently collecting data so we can solve it as soon as possible.

Thank you for your understanding and coorporation


Same problem here. And now I can’t log into the app and check anything at all.
LG -D690, Android 5.0.2, app version 3.2


Can you please try to delete and reinstall the app? Let us know if it works.