No answear


#1

Hello
I got a premium account. I want to increase my limit because I reach it. I have send the documents and after one week they send me a message that I’m doing buisness activity but it’s not true. They have blocked also a transfer for 200£ and didn’t return it. Since 4 days no contact. What should I do?


#2

What in your documents could indicate any business activity?


#3

Proof that I’m earning money (invoice)


#4

Hi there. Thank you for your patience. I’ve escalated this issue to the relevant team which is better suited to help you with your request. Please note a member of the team will contact you via in-app chat as soon as possible.


#5