No answear


I got a premium account. I want to increase my limit because I reach it. I have send the documents and after one week they send me a message that I’m doing buisness activity but it’s not true. They have blocked also a transfer for 200£ and didn’t return it. Since 4 days no contact. What should I do?


What in your documents could indicate any business activity?


Proof that I’m earning money (invoice)


Hi there. Thank you for your patience. I’ve escalated this issue to the relevant team which is better suited to help you with your request. Please note a member of the team will contact you via in-app chat as soon as possible.