New user. How do I check whether I have signed up?


#1

Hi

I downloaded the App and requested a card a couple of weeks ago
but am not sure whether I have completed the process accurately and will receive the card as hoped Is there anyone I can speak to?


#2

Having read the dreadful reviews about this company and the inability to communicate, I have decided to abandon it. Just hope I haven’t got any money on the card already1


#3

Hey @AudreyRussell :slight_smile:

You can check that :r: has a satisfaction score of 8/10:

Consider that people will only bother to review the service if they’re having problems :wink:


#4

Hi there. Thank you for you feedback.

I can see that you’ve successfully signed up. Please note we offer 24/7 in-app support :slight_smile: