I have a new account and went straight for Premium as I go away on Thursday. I added some funds using my credit card and then realised that I had a couple of MasterCard Pre paid cards with money on. At the time I did not know that this could cause an issue and the first one went on no problem.
I then tried adding another and my account was blocked.
I managed to get the code required to unblock the account but the second step of verification is to scan the card and the app just wouldn’t take it!
Please can you help to unblock my account. I do not need to use the MasterCard pre paid again.