I did receive the email regarding the new T’s & C’s for August 2020. As conditions changed the email also states that I can terminate my Premium Account at no charge.
The email instructs to go to Profile > Parameters and to select “not happy with the new conditions”.
However I did look and could not find the wording “not happy with the new conditions”.
I asked “Live Agent” and have been waiting for 7 hours without a response yet (what’s the point of having a Premium account…)
How do I terminate my Premium account and go back to Standard?