New phone same number

Hi

I changed my phone and kept the same number. When I downloaded Revolut, it tells me something went wrong please try again later!

Any ideas?

Thanks

Tell us something more :slight_smile:
Which system, which version of it?
Which app’s revision?
On which step you got this info?

I got this as soon as it asks me for my mobile number . I downloaded then only version I found on the play store :(/

try the oldest windows method: uninstall this, the install it ones again :slight_smile:
Play store means android- which version?

Version 7 of android.

I uninstalled it and installed it again about 10 times :(/

I’m feeling lost without my revolt :frowning:

Are you able to install android emulator on your computer (e.g BlueStacks), then install Revolut on it?

Still have a problem. Might be something with my network however as when I go the website and put in my number to receive msg I never receive msg

Hmmm, have you tried contact them via chat?
It is possible if you click “I don’t have SMS”

Could you please send me a direct message?

Sure _ how do I do that?/

Go on my profile -> Messages.

Hoping this issue now resolved. Had BSOD (Black screen of Death) and had to swap handsets (same SIM.) Downloaded Revolut app and it installed with no issues (thankfully) :wink: