Hey guys, I fly to Austria today nd really need help.
I have a revolut card which is associated with an old number (premium account).
I got a new phone with a new number and instead of linking my old account I mistakenly and unknowingly opened a new account. I then transferred money into it then realised the error of my ways when trying to register my old card and it wouldn’t let me do so. I have since verified the account via ID. I have sent the money in that account back to my bank so it is literally empty.
Right, so in an attempt to speed things up (said 2 hours want for a live agent!) I went into my old account and attempted deactivating the card in the hope I could re link it to the new one. This didn’t work.
I’m very frustrated beyond belief as I now have 2 accounts without a card that works.
I wish to move the old account to my new number and get rid of the new one as long as it’s 100% the money has transferred back to my bank. I hope I can still use the card once this gets fixed.
Absolute nightmare, please help and it is much appreciated!