New phone number, cannot access app


#1

Dear sir/madam,

I have recently changed my phone number, but I forgot to update Revolut with this new number.

Can you help me access the app?

Thanks


#2

Hi @BojanBlazevic.

I can help :slight_smile:

Send me a direct message so we can get int touch!

Best,

Andreas K.


#3

Thanks Andreas, what are the next steps?


#4

Check your inbox please :slight_smile:


#5

Hello AndreasK,

I have the same problem.
I asked a live agent to change my French phone number to a number from Ivory Coast. He said he did and asked me to log out to log back in. Which I did. But, when I tried to log back in I found out there is no +225 country code! (The country code of Ivory Coast is +225) and my French number isn’t linked to my account anymore. Can you send me a DM so I can give you details for you to fix this please?

Thanks !!!


#6

Sure! Check your inbox :slight_smile: