New number and in Canada - cannot access app


#1

Hello I had a Revolut account in the uk registered under my UK number and was able to access on the app until my phone broke and my contract stopped meaning the number is no longer active. I have moved to Canada on a working visa and tried to download the app and log in from my Canadian phone but it just says Revolut isn’t available in Canada so I have no way to access my funds or top up now. Please help?


#2

Hey @hmb :slight_smile:

If you didn’t change your number beforehand, the app can not detect you’re an existing user and therefore understands you want to sign up :frowning:

To change your phone number, follow these steps:


#3

Let me know if you need any help :slight_smile: